Verizon’s $2 Bill Payment Fee Sparks Outrage Online - kinderfron1970

Verizon customers are in an uproar after discovering that the carrier volition get going charging a $2 "convenience" fee to process one-time credit and debit card bill payments made by call and online. The new fee goes into effect Jan. 15, and will only live aerated to people making one-clock payments in real time to Verizon either by phone or on a Verizon website.

Originally reportable by Droid Life this calendar week, Verizon's convenience fee has inspired customers to consider canceling their contracts and others to signaling an online petition demanding the carrier reverse its plan.

Verizon says the fee offsets costs incurred by the company for customers who make one-man payments through what the carrier calls "alternate payment channels," namely via telephone or the Web. You can avoid the $2 fee by paying by electronic delay OR enrolling in Verizon's self-regulating payment system that automatically deducts your bill from a bank chronicle operating room charge card. The fee also won't be charged to those who pay in person at a Verizon payment kiosk, online through a swear, aside ring mail using a check or money order, Beaver State online using Verizon Wireless gift and rebate cards.

The carrier claims its inexperienced fee is meant to make up the difference for costs the company incurs such as charge card transaction fees. But I can't helper noticing the newfangled arrangement appears to embody designed to encourage to a greater extent people to signboard up for automatic bill defrayal. Such a move could help Verizon reduce costs related to chasing down juvenile delinquent customers and create a more reliable monthly stream of cash payments.

Whatever its reasons, Verizon's actions have sparked outrage among its customers. A simple Chitter search reveals many customers calling on Verizon to cancel its "grasping $2 fee." Others are vowing to pay away paper sign in an attempt to increase the company's costs.

December has not been a good month for Verizon's customer relations. The attack aircraft carrier has besides been dealing with several servicing outages on its new 4G LTE network that throw also frustrated Verizon users. The most modern network trouble was resolved on Thursday.

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